Payment Policy

At Roselle Blooms, we aim to make your shopping experience smooth and secure. This Payment Policy outlines the payment methods we accept and how transactions are processed.

1. Accepted Payment Methods

We currently accept the following payment options for all orders within the United Arab Emirates (UAE):

  • Cash on Delivery (COD) – Customers can pay in cash at the time of delivery.
  • Online Payment (coming soon) – Secure online payment through credit or debit card gateways will be available in future updates.

2. Cash on Delivery (COD)

  • COD is available for all products.
  • Customers must ensure that the correct delivery address and contact number are provided at checkout.
  • The delivery person will collect the payment in UAE Dirhams (AED) at the time of delivery.
  • Please make sure you are available to receive the order and pay in full.

3. Order Confirmation

  • All orders must be confirmed before dispatch
  • .Orders placed before 5:00 PM (UAE time) will be processed on the same day.
  • You will receive an email or SMS confirmation once your order is accepted and prepared for delivery.

4. Failed or Missed Deliveries

  • If a customer is unavailable at the delivery location, our team will attempt to contact them.
  • In case of repeated delivery failures or refusal to accept an order, the customer may be charged a re-delivery fee or may lose COD privileges for future orders.

5. Pricing & Currency

  • All prices listed on our website are in UAE Dirhams (AED).
  • Prices include applicable VAT and delivery charges (if any) as mentioned at checkout.

6. Payment Security

Your payment information is always secure. Roselle Blooms uses trusted delivery and payment partners to ensure a safe and reliable transaction experience.

7. Contact Us

If you have any questions regarding payments or billing, please reach out to us:

Store Name: Roselle Blooms

Company Name: LAKE GARDEN LANDSCAPE L.L.C

License Number: 1039803

Tax Registration Number: 105009945400001

Support Email: info@roselleblooms.com

Phone Number: +971 52 533 2545

Business Hours: Monday-Friday | 8:00 AM- 5:00 PM

Business Address: Marasi Dr - Business Bay - Dubai - United Arab Emirates